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Online tools

These online tools make it easy to get answers about your healthcare plan.

Secure messaging

To send us a secure message, you’ll need to log in to the member portal.

Once logged in, click "compose message" and select a category. Type your message like an email and click send.

You can expect a response within one business day. When you have a new message, it will be visible in your inbox. You will also receive an email that you have a new message.

Hardcopy claims address

Submit all paper claims and claim research request forms (CRRFs) to:

Claims Department
Geisinger Health Plan
PO Box 853910
Richardson, TX 75085-3910

Dad and son using tools together
Once you’ve got the right tools, any job becomes simpler.


How much do I need to save?

Flexible spending accounts and health savings accounts are two good ways to put aside money for healthcare expenses while saving on taxes. Use your projected health care budget to figure out the right amount to put in your account.

Use our calculator

What will that procedure cost?

Before you decide to have a medical procedure done, make sure you have an estimate of what it’s going to cost.

Use our Procedure Cost Estimator

Sign in to your account

To learn more, check your claim records or update your information, log in to your secure account.

Related information

Learn more about Geisinger Health Plan.

Find a doctor or pharmacy

See whether your doctor or pharmacy are part of our network.

Healthy living

Get tips and advice for living a healthy, happy life.

Member benefits

We offer several ways to improve and maintain your health.